Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by ZHAVESSA. Throughout the site, the terms “we”, “us” and “our” refer to ZHAVESSA.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers and purchasers.

Please read these Terms of Service carefully before using our website. If you do not agree with these terms, you should not use the website or purchase products from us.

1. ONLINE STORE TERMS
By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our services.

2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, photographs, colors, features and other information as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings, and minor differences in packaging, appearance or product details may occur.

We reserve the right to modify product information, discontinue products or limit quantities at any time.

3. PRICES AND PAYMENT
Prices displayed at checkout are the prices applicable to your order at the time of purchase.

We reserve the right to change product prices at any time. Price changes do not affect orders that have already been completed and paid for.

Payment must be successfully authorized before an order can be processed.

4. ORDERS
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing, product unavailability or errors in product information.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping and contact information when placing an order.

5. SHIPPING AND DELIVERY
Orders are shipped according to the shipping information provided on our website and during checkout.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carriers, customs, weather, high-volume periods or other circumstances outside our reasonable control.

Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.

Please refer to our Shipping Policy for additional information.

6. RETURNS, REFUNDS AND CANCELLATIONS
Returns, refunds, replacements and order cancellations are handled according to our Return & Refund Policy.

Please contact us before returning any product. Products returned without prior authorization may not be accepted.

7. ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or availability.

We reserve the right to correct errors and update information where necessary.

8. THIRD-PARTY SERVICES
Certain services, payment providers, shipping providers or other functionality used by our store may be provided by third parties.

Your use of third-party services may also be subject to the terms and policies of those providers.

We are not responsible for services operated independently by third parties except to the extent required by applicable law.

9. PROHIBITED USES
You may not use this website for unlawful, fraudulent, abusive or malicious purposes.

You may not attempt to interfere with the security, operation or functionality of the website, introduce malicious code, collect information about others without authorization, or use the website in violation of applicable law.

10. PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.

11. DISCLAIMER
We make reasonable efforts to provide accurate information and reliable service, but we do not guarantee that access to our website will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms of Service excludes or limits rights or remedies that cannot legally be excluded or limited under applicable law.

12. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, ZHAVESSA will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.

Nothing in these terms limits liability where such limitation is prohibited by applicable law.

13. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold ZHAVESSA harmless from claims or expenses resulting from your unlawful use of the website or your violation of these Terms of Service.

14. SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.

15. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.

The version published on this website at the time of use will be the applicable version. Continued use of the website after changes are published constitutes acceptance of the revised terms where permitted by applicable law.

16. CONTACT INFORMATION
Questions about these Terms of Service can be submitted through our Contact page.